Emotional intelligence (EI) refers to the ability to plan, perceive, control, and evaluate emotions. Some researchers suggest that emotional intelligence can be learned, while others claim it's an inborn characteristic.
Since 1990, Peter Salovey and John D. Mayer is leading researchers on emotional intelligence. peter and john inovate emotional intelligence as "the ability to monitor one's own and others' feelings, affection and emotions, to discriminate among them and to use this information to guide one's thinking and actions."
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